Frequently Asked Questions
What are the times of the kayak tours?
All kayak tours have a 7:15 check in and are usually launching by 7:45. We typically stay on the water for around 2.5 hours so landing by about 10:15 for the Ocean Adventure, 10:30 for the Private Tour and about 11:15 for the Whale Watch Snorkel. Sometimes we launch early and find ourselves landing by 10, other times we launch late and don’t land until after 11:30, the point is we don’t have a set itinerary so everyday ends up being a little different.
What do you do and see on your tours?
We combine paddling and snorkeling on our kayak tours so that we paddle to a snorkeling spot, drop anchor, and snorkel from our kayaks, getting in and out of our boats from the water. We do not land during our tours, but don’t worry, as we like to say, getting in and out of the kayaks is more entertaining than challenging! Although we never guarantee anything, turtles are a huge part of our tours but also lots of fish and reef life!
What about humpback whales?
From December 15th through May 15th Maui’s waters become the North Pacific Marine Whale Sanctuary when we get thousands of humpbacks migrating for mating and birthing purposes. We run kayak whale watches typically from late December through mid April when we have the best chance to encounter them from our shores.
Do we provide food?
We provide water and fresh cut Maui gold pineapple on all of our tours! We specialize in eco-friendly tourism and can recommend lots of great places to eat but we don’t handle food on the beach and do not have a certified kitchen to be able to do so. Just snacks for us!
Is there a size limit to our kayaks?
Kind of, but not too often. We use two person sit on top kayaks that can accommodate 500lbs. Its a good idea to be a person who enjoys the idea of getting outside and exploring, you don’t have to be a mountain climber by any stretch, but we will get some exercise!
What is included in the tour price?
Pretty much everything except tax and gratuity. We include gear, refreshments, and a quality guide throughout the experience.
What’s the difference between Makena and Olowalu?
Basically location. Makena is on the south side in the heart of turtle town with rocky outcroppings and fantastic views of Haleakala. It offers maximum protection from the wind in the mornings as well and has been a guide favorite for years. Olowalu is over on the west side and is an expansive fringe reef where there are numerous turtles also. “Olo” can be a little more subjected to the wind however from time to time.
What about weather?
Considering we offer completely weather dependent tours, we rarely have to cancel our trips. From time to time we have big waves or strong winds that force us to make some decisions. We have an honesty first policy though so we take the time to call guests before the trip if the weather is bad and talk options with them ranging from simply moving locations to rescheduling days.
Do you have a cancellation policy?
We have a 24 hour cancellation policy that means you have until 24 hours before the start of the trip to cancel or move your tour. If you simply don’t show up and don’t call we will have to charge your credit card at that point.
What should I bring with me?
You should bring towels, sunglasses, water, sunscreens, long sleeve rash guards, hats, etc. In line with our Green Paddling Blue Water, we recommend using rash guards and hats and reusable water bottles when possible. We also carry a dry bag so you can bring phones, wallets, and keys as well. Please show up wearing swimsuits and water friendly shoes, flip flops are fine.
I have a question not answered here?
Cool, email us at [email protected] and we’ll respond as soon as we can, we love to answer personal questions because that means you’re thinking